Managing Linen in a Restaurant – What You Need to Know
Linen items are used throughout the hospitality industry. For instance, hotels and restaurants require a variety of different linen products, including tablecloths, bathrobes, bed sheets, and napkins. Apart from that, restaurants and hotels also require aprons, chef whites, and polo shirts for the wait staff. The tablecloths need to be changed as soon as a guest leaves the table. Since most restaurants generally use white linen products, even the tiniest stain could ruin the whole cloth.
Only a handful of restaurants in the UK prefers maintaining their own collection of linen items. In most hotels and restaurants, managing such a vast inventory of different linen items is not easy, since linen products need to be changed and washed on a daily basis. For instance, the primary focus of the restaurant manager is to make sure that everything goes smoothly in the kitchen and that the customer has a memorable experience.
Managing all of the linen in-house could considerably stretch the resources of the restaurant or hotel. Most restaurant owners cannot afford to pay such a hefty fee to a dry cleaning store for cleaning all the linen every other day. Furthermore, setting up a separate dry cleaning department is not a good idea either. As a result, managing all the linen in a hotel or restaurant is not as easy as it looks.
So, What Is the Best Option?
Many restaurants and hotels across the UK now prefer to rent linen from private suppliers. There are plenty of suppliers across the UK that specialise in providing different types of linen products to hotels and restaurants. Obviously, if you are in the hospitality industry, you can’t compromise on the quality of linen used. Your waiters need to look presentable, and if you have an open kitchen, the chefs need to be dressed in proper clothing.
How Do Linen Rentals Work?
For many new restaurant owners, the concept of linen rentals can be terribly confusing. However, the concept is actually quite simple. When you first hire a linen supplier, they will ask about your requirements. For instance, how many tablecloths do you want delivered each day? How many napkins do you need? These are standard linen items that get dirty very quickly. Therefore, you will need to make an educated guess depending on the daily turnover in your restaurant. As soon as a customer leaves, you will have to replace the tablecloths and napkins for the next customer. As a result, it is always wise to order a little more than your daily requirements.
The company will then set a date and time for the delivery on a daily basis. You will also need to discuss the price and the mode of payment with the supplier before signing the contract. It is important to note that linen rentals are crucial to your business operations. If the supplier fails to deliver the linen products on time, you might not be able to open the restaurant for the day.
Therefore, it is tremendously important for you to do your research and find a supplier with a positive reputation in the industry. You should take up references on different suppliers in order to get an idea about their services. You should also make a short list of all the different suppliers and then discuss the terms and conditions of the contract with each before settling for any offer.
Once everything has been confirmed, the company will deliver the linen products at your place of business regularly at a set time. You can decide whether you want fresh linen delivered every day, or at specific days throughout the week. You can either make payments weekly, monthly, or on a quarterly basis.
Why Rent Linen?
There are plenty of reasons you should consider renting linen if you are in the hospitality industry. It’s worth hiring your aprons, chef whites and polo shirts mainly because of the amount of money that you will save. Aprons, polo shirts for waiters, and chef whites need to be cleaned every few days. If you were to manage everything in-house, it would put a significant burden on your business. You would end up paying a huge sum of money to the dry cleaning store each week.
Moreover, chef whites, aprons, tablecloths, and other products made out of linen tend to get yellowed after a while. Obviously, maintaining a presentable image for your patrons is very important. Putting yellowed tablecloths or napkins on a table is not going to leave a good impression. Therefore, it is important for you to replace the linen items after at least three months.
Apart from the fiscal benefits that you gain from renting linen instead of purchasing and managing your own, another reason this is such a good idea is that it helps relieve a significant burden for your staff. You do not need to worry about cleaning the linen, nor do you have to replace the yellowed linen with new ones every few months.
The company will deliver fresh linen and take away the used linen products at the end of each business day. It is a very good option for restaurant and hotel owners who want to maximise their profit margins without having to compromise on the quality of their service. If a customer is willing to pay a huge premium to dine in your restaurant or stay at your hotel, they will obviously expect service of the highest quality. Customers will generally pay attention to minor details, so it is important that you live up to their expectations. Renting linen from a reputable supplier is a wise decision for most hotel and restaurant owners who want to focus on their core services in order to improve the customer experience. Not only will you save money, but you can then reinvest these savings in order to improve your services!
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